If you are having trouble with your RENEW mailer, or your RENEW recycled cartridges, you should contact the vendor you purchased the mailer from. The vendor will provide support and, if necessary, facilitate a return/exchange. If you cannot reach your vendor, you can contact RENEW support by calling
(516) 704-5876. Support operators are available from 9:00 a.m. to 4:00 p.m. MT, Monday through Friday.

Important pages:

Activate your RENEW cartridge recycling mailer
Track the recycling status of your mailer
Get answers to frequently asked questions
View a list of cartridges that can be recycled

Learn more about the RENEW mailer and reycling your empty cartridges
Get involved in recycling your empty printer cartridges and help others
About RENEW Imaging, Inc (RENEWinkjet.com, RENEWtoner.com)
Find out more about RENEW's worldwide recycling efforts